Data protection

What data is recorded?

General personal data

We process your general personal data. Personal data is any type of information relating to an identifiable natural person. The natural person is identifiable if the available information allows conclusions to be drawn about the identity of the person.

Example: Your name, IP address or home address - this is personal data.

Data provided

You often provide us with your personal data yourself. Whenever you enter your personal data and transmit it to us, it is deemed to have been provided to us. The transfer of data to us is generally voluntary, but in some cases is absolutely necessary in order to be able to use our services.

Example: You enter your data in an e-mail.

Data collected

When you use our services, we sometimes collect your data without your active participation being required. This data is usually data about your device and data about user behavior.

Example: We collect data about the operating system of the device you used to access our website.

Marketing

We use the data that you have provided to us and that we have collected for marketing and advertising purposes. Our aim is to understand the behavior of visitors in order to make targeted marketing decisions and place targeted advertising.

Example: We analyze how many visitors are most interested in which of our offers.

Data transfer

We pass on your personal data to companies that can decide for themselves how they use the data. This is usually done because it is necessary to comply with legal regulations, when an outstanding debt is transferred to a debt collection agency or to detect fraudulent activities.

Example: A legal regulation obliges us to pass on your data to an authority.

Global survey

We work with providers from all over the world to process your personal data. This allows us to benefit from a global offering and access the best and most reliable services. The country to which the data is exported may not have the same data protection standards as Switzerland.

Example: We use the services of a cloud provider such as Google, which is based in the USA.

Which services do we use?

Google Analytics

How does Google Analytics work?

Our website uses Google Analytics, a service provided by Google Ireland Ltd, Google Building Gordon House, Barrow St, Dublin 4, Ireland and Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA; both together "Google", whereby Google Ireland Ltd. is responsible for the processing of personal data. Google uses cookies, which are stored on your device and enable the website to be analyzed by you. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. We have added the code "anonymizeIP" to Google Analytics. This ensures that all data is collected anonymously. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

Why are we allowed to use Google Analytics?

Google evaluates the data collected on our behalf so that we can get an idea of the visits and user behavior on our website. This enables us to improve our services and website content as well as its design.

How can you prevent the collection of your data via Google Analytics?

You can prevent the storage of cookies by adjusting the settings in your browser accordingly (see our information on cookies). You can deactivate Google Analytics by downloading and installing the Google browser add-on.

Google Maps

We integrate the following content from the following providers on our website: Location information via Google Maps

How does the integration work?

Your IP address is stored for the purpose of using the Google Maps functions. This is usually transmitted to a Google server in the USA. We have no influence on this data transfer. For more information, see the Google privacy policy https://policies.google.com/privacy?hl=de.

Why are we allowed to include this content?

The use of Google Maps is in the interest of an appealing presentation of our online offers and to make it easy to find the places we have indicated on the website. This is also in our legitimate interests.

What information do you share with the providers?

If you are logged into a user account of a provider, you may enable this provider to assign your surfing behavior directly to your personal profile. We would like to point out that we have no knowledge of the specific content of the transmitted data or its use. If you do not want these providers to be able to associate your visit to our pages with your user account, please log out of your respective user account before using our website.

Google Web Fonts

How does Google Web Fonts work?

We use so-called web fonts provided by Google on our website for the uniform display of fonts. When you access one of our pages, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.

What information do you share with us and how is it used?

The browser you are using establishes a connection to Google's servers. This informs Google that our website has been accessed via your IP address. If your browser does not support web fonts, a standard font will be used by your computer.

Why are we allowed to use Google Web Fonts?

The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. For more information about Google Web Fonts, see the Google Web Fonts FAQs: https://developers.google.com/fonts/faq.

Google Site Tag

Global Site Tag (gtag.js) is a tag management system developed by Google. It is used to track and manage data such as traffic, sales, conversions and more via a single line of code. It allows companies to implement tracking tags for various purposes, e.g. Google Ads, Google Analytics and more.

reCAPTCHA

ReCAPTCHA is used to prevent automated programs from acting on a website. It is a process that allows humans to perform some simple tasks that are difficult for computers to solve. These tasks can consist of identifying an image, selecting certain letters or reading and entering a certain sentence. With reCAPTCHA, website owners can ensure that users are actually humans interacting on your site and not automated bots.

CookieYes

CookieYes is a WordPress plugin that helps website operators to comply with their website's cookie policy in accordance with the European Data Protection Directive (GDPR). It can be used to provide users with information about cookies on the website, notify users when new cookies are added or changed, and encourage users to give consent to cookies. This helps website operators to operate their website with legal certainty.

1. what do we do?

Roten Trading AG (Industriestrasse 34, 3186 Düdingen) operates the website lube1.swiss (hereinafter referred to as "we"). On this website you can find out about our organization, use our online services and contact us.
The protection of your personal data is very important to us. In this privacy policy, we provide you with transparent and comprehensible information about what data we collect via our website and how we handle it.

2. what do we inform about?

  • What data is collected on argaufbereitung.ch
  • Under what conditions we process your data and for what purpose
    How long we store your data
  • When disclosure to third parties is permitted
  • How we process your data ("individual data processing operations")
  • When and how you can object to data processing
  • What rights you have and how you can assert them

3. definitions of terms

3.1 What is personal data?

Personal data is any information relating to an identified or identifiable natural person. This includes, for example, name, address, date of birth, e-mail address or telephone number. Personal data also includes data about personal preferences such as leisure activities or memberships.

3.2 What is particularly sensitive personal data?

Data on religious, ideological, political or trade union views or activities; data on health and, where applicable, information on administrative or criminal prosecutions and sanctions as well as data on social assistance measures are considered particularly sensitive personal data. Where necessary and appropriate, we may request and process particularly sensitive personal data. In this case, their processing is subject to stricter confidentiality.

3.3 What is the processing of personal data?

Processing is any handling of personal data, regardless of the means and procedures used, in particular the procurement, storage, retention, use, modification, disclosure, archiving, deletion or destruction of data.

3.4 What is the disclosure of personal data?

This is the transmission or disclosure of personal data, e.g. publication or disclosure to a third party.

4 How can you get in touch with us?

If you have any questions or concerns about the protection of your data by us, you can contact us at any time by e-mail at info@lube1.swiss

Responsible for the data processing that takes place via this website is:

Roten Trading AG
Thomas Perren
Industriestrasse 34
3186 Düdingen

5. will our privacy policy always remain the same?

We may change this privacy policy at any time. The changes will be published on lube1.swiss, you will not be informed separately.

6 General principles

6.1 What data we collect from you and from whom we receive this data

We primarily process personal data that you transmit to us or that we collect when operating our website. We may also receive personal data about you from third parties. This may include the following categories:

  • Personal master data (name, address, date of birth, etc.);
  • Contact details (cell phone number, e-mail address, etc.);
  • Financial data (e.g. account details);
  • Online identifiers (e.g. cookie identifiers, IP addresses);
  • Location and traffic data;
  • Sound and image recordings;
  • particularly sensitive data (e.g. biometric data or information about your health).

6.2 Under what conditions do we process your data?

We process your data in good faith and in accordance with the purposes set out in this privacy policy. In doing so, we ensure transparent and proportionate processing.

If, in exceptional cases, we are unable to comply with these principles, the data processing may still be lawful because there is a justification. In particular, the following grounds for justification may apply:

  • Your consent
  • the performance of a contract or pre-contractual measures
  • our legitimate interests, provided that your interests do not prevail

6.3 How can you withdraw your consent?

If you have given us your consent to process your personal data for specific purposes, we will process your data within the scope of this consent, unless we have another justification.

You can revoke your consent at any time by sending an e-mail to the address given in the legal notice. Data processing that has already taken place is not affected by this.

If you have subscribed to our newsletter, you can click on the link provided in the newsletter to unsubscribe.

6.4 In which cases can we pass on your data to third parties?

a. Principle

We may need to use the services of third parties or affiliated companies and commission them to process your data (so-called processors). The categories of recipients are as follows:

  • Accounting, fiduciary and
  • Auditing company;
  • Consulting companies (legal advice, taxes, etc.);
  • IT service provider (web hosting,
  • Support, cloud services, website design, etc.);
    Payment service providers;
  • Provider of tracking, conversion and advertising services.

We ensure that these third parties and our affiliated companies comply with data protection requirements and treat your personal data confidentially.
We may also be obliged to disclose your personal data to authorities.

b. Passing on to partners and cooperation companies

We sometimes work together with different companies and partners who place their offers on our website. It is recognizable for you that it is a third-party offer (marked as "advertising").

If you take advantage of such an offer, we will transfer your personal data to the relevant partner or cooperation company (e.g. name, function, communication, etc.) whose offer you wish to take advantage of. These partners and cooperation companies are independently responsible for the personal data they receive. Once the data has been transmitted, the data protection provisions of the respective partner apply.

c. Visiting our social media channels

We have embedded links to our social media channels on our website. This is visible to you in each case (typically via corresponding icons). If you click on the icons, you will be redirected to our social media channels.

In this case, the social media providers will learn that you have accessed their platform from our website. The social media providers can use the data collected in this way for their own purposes. We would like to point out that we have no knowledge of the content of the transmitted data or its use by the providers.

d. Transfer abroad

Under certain circumstances, your personal data may be transferred to companies abroad as part of order processing. These companies are obliged to protect data to the same extent as we are. The transfer may take place worldwide.

If the level of data protection does not correspond to that in Switzerland, we carry out a prior risk assessment and contractually ensure that the same level of protection is guaranteed as in Switzerland (e.g. by means of the new standard contractual clauses of the EU Commission or other legally prescribed measures). If our risk assessment is negative, we will take additional technical measures to protect your data. You can access the EU Commission's standard contractual clauses at the following link.

6.5 How long do we store your data?

We only store personal data for as long as is necessary to fulfill the individual purposes for which the data was collected.

Data that we store when you visit our website is stored for twelve months. An exception applies to analysis and tracking data, which may be stored for longer.

We store contract data for longer, as we are obliged to do so by law. In particular, we must store business communications, concluded contracts and accounting documents for up to 10 years. If we no longer need such data from you to perform the services, the data will be blocked and we will only use it for accounting and tax purposes.

6.6 How do we protect your data?

We will keep your data secure and take all reasonable steps to protect your data from loss, access, misuse or alteration.

Our contractual partners and employees who have access to your data are obliged to comply with data protection regulations. In some cases it will be necessary for us to pass on your inquiries to companies associated with us. Your data will also be treated confidentially in these cases.

Within our website, we use the SSL procedure (Secure Socket Layer) in conjunction with the highest encryption level supported by your browser.

6.7 What rights do you have?

a. Right to information

You can request information about the data we have stored about you at any time. Please send your request for information together with proof of identity to info@lube1.swiss.

You also have the right to receive your data in a commonly used file format if we process your data automatically, and if

  • you have given your consent to the processing of this data; or
  • you have disclosed data in connection with the conclusion or execution of a contract.

We may restrict or refuse to provide information or data if this conflicts with our legal obligations, our own legitimate interests, public interests or the interests of a third party.

The processing of your application is subject to the statutory processing period of 30 days. However, we may extend this period due to a high volume of requests, for legal or technical reasons or because we need more detailed information from you. You will be informed of the extension in good time, at least in text form.

b. Erasure and rectification

You have the option of requesting the deletion or correction of your data at any time. We may reject the request if statutory provisions oblige us to store the data for a longer period or to store it unchanged or if your request conflicts with a legal requirement.

Please note that exercising your rights may be in conflict with contractual agreements and may have corresponding effects on the execution of the contract (e.g. premature termination of the contract or cost consequences).

c. Legal process

If you are affected by the processing of personal data, you have the right to enforce your rights in court or to file a complaint with the competent supervisory authority. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch.

7. individual data processing operations

7.1 Provision of the website and creation of log files

What information do we receive and how do we use it?

When you visit lube1.swiss, certain data is automatically stored on our servers or on servers of services and products that we purchase and/or have installed for the purposes of system administration, for statistical or backup purposes or for tracking purposes. These are

  • the name of your internet service provider
  • Your IP address (under certain circumstances)
  • the version of your browser software
  • the operating system of the computer used to access the URL
  • the date and time of access
  • the website from which you visit URL
  • the search terms you used to find URL

Why are we allowed to process this data?

This data cannot be assigned to a specific person and is not merged with other data sources. The log files are stored in order to guarantee the functionality of the website and to ensure the security of our information technology systems. This is our legitimate interest.

How can you prevent data collection?

The data is only stored for as long as is necessary to achieve the purpose for which it was collected. Accordingly, the data is deleted at the end of each session. The storage of log files is absolutely necessary for the operation of the website; you therefore have no option to object to this.

7.2 Evaluations

In some cases, your personal data is processed automatically in order to evaluate certain personal aspects.
We use such evaluations in particular to provide you with targeted information and advice about certain services or products from us. To this end, we use evaluation tools that enable us to communicate in line with your needs and take appropriate advertising measures, including market and opinion research.

7.3 e-mail

What information do we receive and how do we use it?

You have the option of contacting us by e-mail. If you contact us by e-mail, the following data will be processed:

  • E-mail address
  • Content, subject and date of your e-mail
  • contact details provided by you (e.g. name, telephone number if applicable, address)

Why are we allowed to process this data?

Your details will be stored by us for the purpose of processing the request and in the event of follow-up questions. Pre-contractual measures or our legitimate interests in processing the request serve as justification.

Safety note

We would like to point out that e-mails can be read or changed without authorization and unnoticed during transmission. The spam filter can reject emails if they have been identified as spam by certain characteristics.

7.4 Measuring success and reach

How does success and reach measurement work?

Our notifications and messages may contain web links or tracking pixels that record whether an individual message has been opened and which web links have been clicked on. Such web links and tracking pixels can also record the use of notifications and messages on a personal basis.

Why are we allowed to process this data?

We require this statistical recording of usage for measuring success and reach in order to be able to offer notifications and messages based on the needs and reading habits of the recipients in an effective, user-friendly, permanent, secure and reliable manner.

7.5 Cookies

How do cookies work?

Our website uses cookies. Cookies are data records that are stored on the operating system of your device with the help of the browser when you visit our website. Cookies do not cause any damage to your computer and do not contain viruses.

What information do we receive and how do we use it?

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit. This enables us to save certain settings (such as language settings or location information) so that you do not have to re-enter them when you visit the website again.

Why are we allowed to use cookies?

We use cookies so that we can make our website more user-friendly, effective and secure. The use of cookies and the processing of your data in this regard is based on our legitimate interests in the aforementioned purposes

How can you prevent data collection via cookies?

The cookies are stored on your computer. You therefore have full control over the use of cookies. You can delete them completely or deactivate or restrict their transmission by changing the settings in your browser. If you deactivate cookies for our website, you may no longer be able to use all the functions of the website to their full extent.

7.6 Google Analytics

How does Google Analytics work?

Our website uses Google Analytics, a service provided by Google Ireland Ltd, Google Building Gordon House, Barrow St, Dublin 4, Ireland and Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA; both together "Google", whereby Google Ireland Ltd. is responsible for the processing of personal data. Google uses cookies, which are stored on your device and enable the website to be analyzed by you. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. We have added the code "anonymizeIP" to Google Analytics. This ensures that all data is collected anonymously. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

Why are we allowed to use Google Analytics?

Google evaluates the data collected on our behalf so that we can get an idea of the visits and user behavior on our website. This enables us to improve our services and website content as well as its design.

How can you prevent the collection of your data via Google Analytics?

You can prevent the storage of cookies by adjusting the settings in your browser accordingly (see our information on cookies). You can deactivate Google Analytics by downloading and installing the Google browser add-on.

7.7 Google Web Fonts

How does Google Web Fonts work?

We use so-called web fonts provided by Google on our website for the uniform display of fonts. When you access one of our pages, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.

What information do you share with us and how is it used?

The browser you are using establishes a connection to Google's servers. This informs Google that our website has been accessed via your IP address. If your browser does not support web fonts, a standard font will be used by your computer.

Why are we allowed to use Google Web Fonts?

The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. For more information about Google Web Fonts, see the Google Web Fonts FAQs: https://developers.google.com/fonts/faq.

7.8 Cookie Script

Cookie Script is an analytics tool that helps website operators comply with legal requirements and obtain consent from visitors to use cookies. It provides a user-friendly interface that allows website operators to create and customize their own cookie policies. With Cookie Script, website operators can display a notice banner on their websites to inform visitors about the use of cookies and obtain their consent.

7.9 Contact form

What information do we receive and how do we use it?

You can contact us via an electronic contact form on our website. The data you enter in the input mask, such as your name, e-mail address, etc., will be transmitted to us and stored. The data you provide will be used to process your request.

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